Healthcare navigation, built with community.
Ya Estoy Aquí Healthcare Collective helps newcomers in Toronto who don't have OHIP find healthcare.
We create practical healthcare navigation tools, share trusted information, and work with communities and service providers to address the barriers newcomers face when seeking care. Our work is shaped by lived experience, frontline practice, and ongoing relationships with the people who use these services.
Closer connections with the communities you serve.
We work alongside organizations to support the communities they serve, bringing healthcare knowledge, lived experience and relationships built through community work.
- ✓ Healthcare and settlement navigation for the people you serve, in your setting or alongside your staff: helping them understand their healthcare options and find services that accept IFHP, UHIP, or people without insurance
- ✓ Community outreach, health education and workshops, planned and run together with you
- ✓ Coordinating a program or workshop series with partners: scheduling, outreach, facilitation and follow-up
- ✓ Manuals, maps, and online resources that make complex healthcare systems easier to understand, new or adapted and translated for your setting
- ✓ Working with your team to understand people's experiences and make services easier to access
- ✓ Bringing what we learn from navigating with people into your planning, research or consultation
A few things we're proud of.
Go ahead, share our work. Just say where it came from.
Everything we make exists so people can find care. If it helps your community, share it. Print it, hand it out, link to it, build on it. And keep the names of the people who made it on it.
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The manuals
One credit per edition
Volume 1
Ya Estoy Aqui: Healthcare Navigation Manual (Vol. 1) — Ya Estoy Aquí Healthcare Collective. https://yaestoyaqui.ca/manuals — CC BY-NC-ND 4.0Volume 2
Sorry, I'm New Here: Healthcare Navigation Manual Vol. 2 — Ya Estoy Aquí Healthcare Collective. https://yaestoyaqui.ca/manuals — CC BY-NC-ND 4.0Volume 2 in French
Désolé.e, je viens d'arriver : Guide d'orientation dans les soins de santé, vol. 2 — Ya Estoy Aquí Healthcare Collective. https://yaestoyaqui.ca/manuals — CC BY-NC-ND 4.0 -
Routes to Care
CC BY-NC-ND 4.0 · joint work
© Ya Estoy Aquí Healthcare Collective and the Soli*City Partnership (Toronto Metropolitan University). You may share this resource unchanged for non-commercial purposes, with appropriate credit. This licence does not permit distributing adapted versions.
Routes to Care — Created jointly by Ya Estoy Aquí Healthcare Collective and the Soli*City Partnership (Toronto Metropolitan University). CC BY-NC-ND 4.0. -
The Community Health Centre map
Link to it and share it
The map builds on Access Alliance's original map, published in 2021, updated and expanded by Ya Estoy Aquí and Soli*City in 2026. Link to it, show it, print the reference version, and credit both.
Community Health Centre map — Original map by Access Alliance (2021); updated and expanded by Ya Estoy Aquí Healthcare Collective and Soli*City (2026). yaestoyaqui.ca/map -
Illustrations
Our publications feature the work of the illustrators credited below. Interested in using a particular illustration? Get in touch and we'll connect you with its creator.
- Alina Ponce
- Allie Reds
- Anahí López
- Andrea Calix
- anlucan11
- Hilda HP
- Mariana Ramirez
- Nicole Diaz
- Paulina Palomares
- Rachel Diaz
- Viridiana Hernández
If you'd like to adapt, translate, integrate, or license a substantial part of our website or other original work, please get in touch.
Contact us
Have a question, need help finding healthcare, want to share feedback, or are interested in working with us? Send us a message. We read every message and will do our best to respond.
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Help finding healthcare
We help people understand their healthcare options and find services that accept IFHP, UHIP, or people without insurance. Start with Three places to start, the manuals or the map, and write to us if you get stuck.
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Feedback and corrections
If you notice a problem with the Immunization Navigator, please use the feedback form at the bottom of the page. This helps us understand the issue and fix it more quickly. Corrections to Routes to Care are welcome too.
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Working with us
Tell us your organization, the problem or idea, the people and setting involved, and your timing. You don't need a polished brief. Please don't include anyone's health, immigration or personal details.
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Sharing & using our resources
Credits and licences are in Share our work.
