DENIED

What do I do if my newborn is refused OHIP?

What to do

  • Get the reason in writing and keep every paper they gave you.
  • Bring proof of your Ontario address and try again.
  • Get help from your midwife or a legal aid clinic if you get stuck.

Hospitals provide urgent and emergency care when it is needed, including labour and delivery, pregnancy complications, and medical emergencies. Your immigration and insurance status should not be used to refuse urgent care. But if you do not have OHIP, you may still receive a bill.

Your baby’s situation is different from yours. If your baby is born in Ontario, they may qualify for OHIP even if you do not. A parent’s lack of OHIP, expired status, or temporary status should not be used to deny a newborn’s right to OHIP coverage.

Toronto has also committed to improving access to City services for undocumented residents through its AccessTO policy. This policy says that all Torontonians, regardless of immigration status, should be able to access most City services without fear.

At the hospital, this means that staff should not start from the assumption that the baby is not eligible for OHIP because of the parents’ immigration status. But in practice, some families are still asked unnecessary questions, treated differently, or given wrong information. This can make people feel watched, judged, or afraid to ask for help.

The spirit of AccessTO is that people should be able to seek care and support without being treated as a problem because of their immigration status. This page explains what should happen, what can go wrong, and what steps you can take if your newborn is denied OHIP coverage.

Questions people ask

Can my baby get OHIP if I do not have immigration status?

Yes, your baby may still qualify for OHIP even if you do not have a valid immigration status, your status has expired, or you are in Canada temporarily.

This can include parents who:

  • Have an expired visa
  • Entered Canada without a visa
  • Are in Canada as a visitor, student, or temporary worker

What matters for the baby is usually whether the baby was born in Ontario, will live in Ontario, and has at least one parent or caregiver whose main home is Ontario.

What happens after I give birth in Toronto if I do not have immigration status?

Whether you give birth at home, at a birth centre, or in a hospital, staff should help start the paperwork to register the birth and apply for your baby’s OHIP.

The process usually looks like this:

  1. Tell staff that you live in OntarioBe clear that Ontario is your home. You are not applying as a visitor or tourist.
  2. Ask for a Proof of Birth LetterThis document confirms that your baby was born in Ontario.
  3. Ask for the newborn OHIP registration formThis is the Registration Form for Ontario Health Coverage for newborns. It may also be called Form Number 014-0265-82. A parent or caregiver completes this form.
  4. Fill in the baby’s information:
    • Baby’s name
    • Date of birth
    • Address
  5. Confirm the baby’s eligibility

    Newborns qualify for OHIP if they meet the following three conditions:

    • Born in Ontario
    • Will live in Ontario for at least 5 months (153 days) within a 12-month period
    • Ontario is the primary residence of one parent

    NOTE: According to the Ontario Health Insurance Act, “primary residence” is defined as the place a person has the strongest ties in terms of living conditions, daily life, family, and social connections.

  6. Assuming all conditions are met, a temporary OHIP number should be issued at the hospital or by the midwife at the birth centre or home birth.

Registering the birth and getting a birth certificate are two separate steps. Registering the birth is what records your baby’s birth with the Government of Ontario. A birth certificate is a document you order afterwards, and Ontario can only issue one for a person whose birth is already registered.

Once the birth is registered, you can order:

  • A birth certificateA short document with the person’s name, date of birth, sex, and place of birth. Ontario recommends it for people 16 and older.
  • A birth certificate with parental informationThe same details, plus the parents’ names and places of birth. Ontario recommends this one for newborns and children under 16 when parental information is needed.
  • A certified copy of the birth registrationA copy of the full birth registration, certified by the Office of the Registrar General.No sample image is available for this document.

You do not have to order all three. Different applications ask for different documents, so check which one is being asked for before you order.

A Proof of Birth Letter from a hospital or midwife is not a birth certificate, and it is not a certified copy of the birth registration. Those are provincial documents that come from the birth registration itself.

Learn about and order an Ontario birth certificate

What do I do if OHIP is denied for my baby?

Sometimes babies born in Canada are wrongly denied or delayed for OHIP, even when they may be eligible. This can happen when staff misunderstand the rules, make assumptions about the parents’ immigration status, or ask for documents that are hard for the family to provide. This includes requests for proof of address, leases, bills, or other identification that are not actually needed to confirm a newborn’s eligibility.

If your baby is denied at the hospital, your next step is to go to ServiceOntario.

Bring:

  • Proof of Birth LetterThis confirms your baby was born in Ontario.
  • Parent IDBring whatever ID you have, even if it is expired.
  • Proof of Ontario addressThis helps show that Ontario is your main home.
  • Any newborn registration papersBring any hospital forms, birth registration papers, or infant health card forms you were given.

If staff tell you that your baby is not eligible, ask for the reason in writing. Keep every paper they give you.

What can I use as proof of address?

If you are asked for proof of address, bring anything that shows you live in Ontario.

This may include:

  • A letter from a shelter or housing provider that includes your name, the address, and confirms that you live or stay there.
  • A letter from a social worker from a settlement agency or legal aid clinic
  • A signed and commissioned Affidavit from the Host of the residence with a Notarized utility bill.
  • Mail from an institution such as a school, clinic, hospital, or government office
  • A lease, bill, or bank statement, if you have one

NOTE: If you do not have formal proof of address, your baby’s OHIP may be delayed. Ask a settlement worker, legal clinic, hospital social worker, or midwife to help you prepare the strongest proof you can.

What if ServiceOntario denies my baby’s OHIP?

If you are denied at ServiceOntario, do not leave without a written denial.

Ask for:

  • The reason your baby was denied
  • The name of the form or rule they are using
  • A copy of the denial or decision
  • Instructions for how to request a review
You can say:

“I understand my baby may qualify for OHIP because they were born in Ontario and will live in Ontario. If you are denying the application, can you please give me the reason in writing?”

You can also ask to speak with a supervisor.

Before going to ServiceOntario, it can help to:

  • Learn the basic newborn OHIP rules
  • Bring a support person or interpreter
  • Bring copies or photos of every paper
  • Ask for a supervisor if the answer seems wrong
  • Keep notes of who you spoke to and what they said

Do not leave without written proof if your baby is denied. This paper is what helps you challenge the decision.

NOTE: Newborn OHIP denials can be anonymously reported to the Health Network for Uninsured Clients (HNUC) using their Newborn OHIP Denial Reporting Form. Anyone can report, including parents, midwives, legal workers, social workers, doulas, or community workers. HNUC uses these reports to track patterns and advocate for better access to newborn OHIP.

How do I challenge an OHIP denial?

If your baby is denied, you may be able to request a formal review through the OHIP Eligibility Review Committee.

You will usually need:

  • The written denial document
  • A short explanation of why your baby qualifies
  • Supporting documents

You can send the review request to: OERC@ontario.ca

If the review is denied, you may be able to appeal to the Health Services Appeal and Review Board. There is usually a short deadline, often 30 days from the review decision, so ask a legal clinic for help as soon as possible.

Can my baby’s medical bill be reimbursed after OHIP is approved?

Sometimes. If your baby later gets OHIP and was eligible at the time of the care, the hospital or doctor may be able to resubmit the bill to OHIP.

This does not happen automatically. You need to contact the hospital billing office or the doctor’s office and ask.

Keep:

  • Receipts
  • Invoices
  • Hospital papers
  • Doctor notes
  • Proof of payment
  • Your baby’s temporary OHIP number or health card information, once you have it
You can say:

“My baby now has OHIP. Can this bill be corrected or resubmitted to OHIP? If I already paid, can I request a refund?”

The answer may depend on when the care happened, whether your baby was eligible at that time, and whether the provider can still submit the claim.

Where this leads

A newborn OHIP denial can feel frightening, especially after giving birth. But a denial is not always the final answer. Keep every paper, ask for the reason in writing, and bring proof that you live in Ontario.

If you are still refused, get help from a midwife, hospital social worker, settlement worker, or legal clinic.

After the baby is born, care does not end at the hospital. You may need help with feeding, sleep, appointments, forms, money, and how you are feeling. Go to the next page to find community groups and programs that can support you and your baby after birth.

If you or your baby are in danger right now

Call 911 or go to the nearest emergency department. Hospitals must treat emergencies, with or without OHIP.

If you are having thoughts of harming yourself: call or text 9-8-8 (Suicide Crisis Helpline, 24/7). Indigenous women: Talk4Healing, 1-855-554-4325 (24/7, 14 languages). If a partner is hurting you: Assaulted Women's Helpline, 1-866-863-0511 (24/7, multilingual).

For health questions that are not an emergency but cannot wait, call 811. It is Ontario's free health line, 24/7, with interpretation.